The table below lists any known issues relating to our API.
Found something new? Please head to the forum to inform us of the issue. Our team checks the forum daily.
Pagination is not possible
Our v1 APIs do not offer pagination. If your result set exceeds 5,000 results we recommend decreasing the size of the
Values returned in the
We are aware of this issue and are working to cleanse the data to comply with this standard.
LinkedIn data unavailable
On 16th February 2018 LinkedIn removed share metrics from their API. This means that:
Missing or reduced number of Instagram posts and engagement metrics
As a result of unplanned changes to the Instagram API we experienced the following issues:
Facebook Like, Comments & Share scores for Web Articles
On 28th July 2021 we identified an issue with the Facebook API that affected the accuracy of engagement data on news articles. This issue affected all partners using the Facebook API.
We are working closely with Facebook on a permanent solution.
Removed Twitter Influencers endpoint from API
On 3rd Feb 2022, following a Twitter API review, we removed our Twitter Influencers endpoint to ensure our continued compliance with Twitter’s usage terms
YouTube removed 'Dislike' metric from platform.
On 13th December 2021, YouTube stopped providing dislike counts for posts. The ‘dislike’ metric and order by options were removed for all YouTube posts – new and historical from our API on 8th Feb 2022.
Updated 5 months ago